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PRIVACY POLICY & TERMS OF USE

Effective Date: March 24, 2025


Last Updated: March 24, 2025

Welcome to Trail of Faith (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, enroll in our programs, or interact with our services.


1. Information We Collect

We may collect various types of information, including:

  • Personal Information: Name, email address, phone number, billing details, and other identifying details provided during program registration.
  • Usage Data: IP addresses, device information, browser type, and interaction with our content.
  • User-Generated Content: Any feedback, testimonials, or communication you share with us.
  • Payment Information: Securely processed by third-party payment providers; we do not store credit card details.
  • Cookies & Tracking Technologies: Used to enhance user experience and monitor website activity.


2. How We Use Your Information

We use your data to:

  • Provide access to our programs and resources.
  • Improve website functionality and user experience.
  • Send updates, promotional offers, and important notices.
  • Process payments and manage transactions securely.
  • Ensure compliance with legal obligations and terms.
  • Protect the privacy and security of all members.
  • Maintain an accurate record of communications for quality assurance.


Your Privacy and Data Security

Trail of Faith is committed to protecting your personal information. We do not sell, share, or disclose your data to any third party for their own marketing or promotional purposes. Your information is used solely for the purposes necessary to provide and improve our services, process your transactions, and comply with legal obligations. Specifically:

  • We do not share your personal information with any third parties unless it is essential for performing a service on your behalf (such as payment processing or hosting services) or if required by law.
  • Any sharing of your data is done under strict confidentiality agreements and in accordance with applicable data protection laws.
  • Your personal information is securely stored and only accessible to authorized personnel who require it to fulfill their job responsibilities.
  • We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • Your data will not be used for any purposes beyond those stated in this policy. We only collect and process the information necessary for delivering our services and ensuring a safe, efficient, and personalized experience.


By using our services, you agree that we may collect and process your data as described in this privacy policy. We are dedicated to maintaining your trust and ensuring that your information is used only in ways that are necessary and lawful.


3. Testimonial Representation & Privacy Protection

At Trail of Faith, we are committed to maintaining confidentiality and protecting the privacy of those who share their experiences with us. Given the sensitive nature of addiction recovery, some testimonials may be represented using anonymized digital representations or voiceover professionals to safeguard identities. These representations are used solely for illustrative purposes, but the content of the testimonials remains authentic and unaltered.


By submitting a testimonial, you agree that we may use your story in an anonymized format, including text, audio, or digital representation video. If you wish to withdraw or modify your testimonial, please contact us at contact@trailoffaith.com.


4. Use of Digital Representations in Program Content

To ensure the privacy and security of our program’s experts, certain educational content may feature digital representations instead of real video footage of our coaches. This measure is implemented to maintain confidentiality while still delivering high-quality, faith-based addiction recovery guidance.


All program experts are real individuals with firsthand experience overcoming addiction, and their teachings, insights, and personal stories are authentic. The digital representations serve as a protective measure to allow our experts to share their expertise without compromising their privacy. This ensures that they can provide open and honest guidance while remaining anonymous due to the sensitive nature of addiction recovery.


Additionally, all program participants will have access to community discussions, support resources, and a direct Q&A section where questions can be submitted for expert guidance. Our trained faith-based recovery specialists will provide responses within 48 hours to ensure clarity and support throughout your journey. While digital representations are used for lesson delivery, all interactions and responses come from real experts guiding you through the program. While digital representations are used for program lessons, real human interaction and support are always available throughout the program duration. If you have any questions regarding the authenticity of our program content, please contact us at contact@trailoffaith.com.


5. Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share data under the following circumstances:

  • With trusted third-party service providers assisting in business operations (e.g., payment processors, analytics tools, email marketing services).
  • When legally required to comply with law enforcement or government requests.
  • In connection with a business transfer, merger, or acquisition.


6. Data Security & Retention

We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no online platform is completely secure, and we encourage you to take necessary precautions when sharing information.


We retain user data for as long as necessary to fulfill service commitments, legal obligations, and security measures. If you wish to have your data deleted or modified, please reach out to contact@trailoffaith.com.


7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request data portability or restrict processing of your data.
  • Withdraw consent where processing is based on consent.
  • To exercise any of these rights, please contact us at contact@trailoffaith.com.


8. Third-Party Links & External Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before providing any information.


9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.


10. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:contact@trailoffaith.com.


By using our website or enrolling in our programs, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Use.